NMAU Business Lending Library's services have allowed AFCU to increase the number of high quality training programs we are able to offer our employees on a cost-effective basis. We utilize both their NMAU Learning Management System and Lending Library to address organization-wide training needs as well as provide individual development opportunities to our 450+ employees. NMAU Business Lending Library's flexibility in helping AFCU meet our goals and objectives has made for a very successful partnership. I look forward to NMAU Business Lending Library's services being an integral part of our long-term employee development strategy and I would recommend NMAU Business Lending Library to any Credit Union looking for a cost effective way to enhance employee performance.

In my estimation, The NMAU Business Lending Library is a world-class provider of training and educational materials. They are without peer in the delivery of service, customer satisfaction and responsiveness. As a service provider to children and adults with mental and physical disabilities, we needed a partner who is just as responsive and flexible as we are. The Center for Human Services has greatly benefited from the extensive variety of courses available to us. Our staff enjoy a capability and freedom which allows them to schedule their own training and learn at their own pace. Additionally, our membership paid for itself in the form of an annual savings of $3,000 in mileage cost and we've regained more than 800 hours of time lost while staff is in transit to training courses. The intuitive skills and personalized professional service of the BTL staff has set a new standard in service excellence. To date, our return on investment is four-fold and easily one of the best decisions I've ever made.

Thank you NMAU Business Lending Library for your tremendous customer service during 2003! With the deadline approaching of our state employment training contract, your staff went above and beyond to help us meet our training requirements. Thanks to our assigned Account Manager who was always patient and helpful. Thanks to your shipping department who provided us with a quick turn-around time. Finally, thanks for having a large variety of training subjects so that we were able to find something for literally everyone.

NMAU Business Lending Library is an excellent resource for GPS. We fully recognize the importance of ongoing training for our staff, but, being a relatively small company, our opportunities are limited. We have utilized training tapes for our managers, our sales people and our customer service people. My Account Manager has always been very astute at listening to my needs and promptly sending me a tape that fits the bill. We have been able to cover a variety of topics in a cost-effective, easy-to-use format. I heartily recommend NMAU Business Lending Library!

Over the past 2+ years, we've been able to find helpful training courses that have benefited several departments within our company, from Customer Service and Sales, to Tech Support and IT. Because of the variety of topics available, we find it to be a valuable resource for continuing education. NMAU Business Lending Library's wide selection of training videos remind us of our objectives while offering new methods in reaching our individual and team goals.

The Education Department at Mercer County Community Hospital has found the NMAU Business Lending Library to be a huge asset in enabling us to offer quality programming to our 450 employees. They are constantly in the process of upgrading their Library to assure current information is available to their members. They have recently added a Nursing Assistant Series of videos that we have been using to train our Healthcare team. The Account Managers are very responsive to our needs and always get our requested tapes in the mail quickly. Their prompt response and friendly manner helps to make the process of requesting and returning tapes run very smoothly. The online catalog is accessible to anyone who wants to peruse titles that may help to meet their own department's needs. Overall the NMAU Business Lending Library is well worth the price for the quality of tapes that are available for our use.

When I first heard of NMAU Business Lending Library, I thought "Sounds good but what's the catch?" I've been a member for some time now and I still haven't found it! It's been great. We keep programs as long as we need them and we use as many as we need!

The NMAU Business Lending Library lives up to their mission of providing small and mid-sized organizations affordable access to the best and most recent training resources available. The ability to access high-quality training materials is possible only through our association with BTL. Our account representative is friendly, responsive, and diligent with our training requests. NMAU Business Lending Library is an integral resource in the training and development of our employees.

NMAU Business Lending Library has the most comprehensive list of titles I have come across. With our subscription I am able to satisfy the needs of our staff. We have utilized the library for HR issues, teambuilding, self-improvement, technical, supervisory and safety training. I especially enjoy the fact that I can bring in a video, preview it and just send it back for another title. This sure beats the "free" video preview offerings that just end up with a bunch of sales calls. I also have appreciated BTL's diligence in obtaining titles not currently offered. They worked with a supplier I recommended and got me just what I needed. They have also come through with their customer service. The turnaround is as promised, items are most often in stock and I can even reserve programs in advance. Our decision to subscribe to BTL has proven to be the correct one.

We choose NMAU Business Lending Library to compliment and complete a missing, but much needed, piece of our training program. We value their comprehensive selection (there's something for everyone), the quick delivery, flexibility of use and, most of all, their dedicated Account Managers who are always ready with recommendations for the best use of the service. The folks at NMAU Business Lending Library know their products inside and out! We've been able to use the service with all 230 of our employees, across all divisions and branches within our organization. Every department has utilized the service from Accounting, to IT, Card Services and Risk Management. It couldn't be easier!

The positive return from the Library membership has been tremendous. It's great to have access to different materials and not having to constantly show the same training video over and over again. This also means that I save money by not needing to constantly purchase updated training materials. Using different resources keeps the training fresh and new all the time.